At Nagsha Store, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a simple and hassle-free return process.

1. Eligibility for Returns

Items can be returned within 7 days of delivery.

Products must be unused, undamaged, and in their original packaging.

Custom-made or personalized items are not eligible for return unless defective.

2. Return Process

To request a return, please contact us at nagshastore1@gmail.com or call 0504804244 with your order details.

Once approved, you will be guided through the return process.

The item must be returned to us in its original condition.

3. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 7–10 business days.

4. Exchanges

We only replace items if they are defective or damaged. For exchanges, please contact us within 7 days of receiving your order.

5. Non-Returnable Items

Custom-made products

Items purchased on sale or promotion (unless defective)

6. Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

7. Contact Us

If you have any questions regarding our Refund & Returns Policy, please contact us:
📧 nagshastore1@gmail.com
📞 0504804244